{"id":11,"date":"2025-07-27T14:46:38","date_gmt":"2025-07-27T19:46:38","guid":{"rendered":"https:\/\/beadedbyzoey.com\/?page_id=11"},"modified":"2026-01-22T23:08:03","modified_gmt":"2026-01-23T04:08:03","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/beadedbyzoey.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>At <strong>Beaded By Zoey<\/strong>, your satisfaction matters. Please read our policy below for details on returns, refunds, and exchanges.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returns &amp; Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We accept <strong>returns within 30 days<\/strong> of the delivery date.<\/li>\n\n\n\n<li>To be eligible for a <strong>full refund<\/strong>, items must be <strong>unused, unopened, and in original condition<\/strong>.<\/li>\n\n\n\n<li>The <strong>buyer is responsible for return shipping<\/strong> costs.<\/li>\n\n\n\n<li>Refunds will be issued <strong>once the returned item is received and inspected<\/strong>.<\/li>\n\n\n\n<li>If the returned item has been <strong>opened or used<\/strong>, a <strong>partial refund<\/strong> may be issued at our discretion.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Exchanges (Damaged or Defective Items)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items that <strong>arrive damaged<\/strong> or <strong>break due to a defect<\/strong> within 30 days are eligible for <strong>exchange or replacement<\/strong>.<\/li>\n\n\n\n<li>Please contact us with <strong>photos and order details<\/strong> to initiate an exchange.<\/li>\n\n\n\n<li><strong>Damage due to misuse, neglect, or improper care<\/strong> is <strong>not covered<\/strong> and will not be accepted for exchange or refund.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How to Start a Return or Exchange<\/h3>\n\n\n\n<p>Refunds are processed back to the original payment method.<\/p>\n\n\n\n<p>Email us at [your email address] with your <strong>order number<\/strong> and reason for return\/exchange.<\/p>\n\n\n\n<p>We will provide instructions and the return address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>Contact us at Zoey@farebros.com for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview At Beaded By Zoey, your satisfaction matters. Please read our policy below for details on returns, refunds, and exchanges. Returns &amp; Refunds Exchanges (Damaged or Defective Items) How to Start a Return or Exchange Refunds are processed back to the original payment method. Email us at [your email address] with your order number and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":310,"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/310"}],"wp:attachment":[{"href":"https:\/\/beadedbyzoey.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}